Showing posts with label keynotes. Show all posts
Showing posts with label keynotes. Show all posts

Sunday, March 8, 2026

Rapidly Changing Business Environments Require That Today's Leaders Stay Curious, Current And Connected Says Top Motivational Speaker, Best Selling Author Rocky Romanella


Renowned as a keynote speaker, trainer, and Forbes Contributor, Romanella founded 3SIXTY Management Services, LLC. With 40+ years in leadership, he served as CEO and Director at UniTek Global Services after a 36-year UPS career.

Today, seismic shifts in technology, expectations, and entire industries occur almost overnight. The playing field shifts and morphs at breakneck speed. Unlike the "good-ol-days," leaders may not be able to depend on yesterday's lessons to inform today's critical decisions. The relentless pace of change has elevated the standards we must meet if we are to remain competitive and stay ahead of the curve.

In a recent newsletter titled ‘Why Today’s Leaders Must Stay Curious, Current And Connected’, Romanella wrote in part:

In today’s world, technology, expectations, and entire industries shift overnight and leaders can no longer rely on what they learned yesterday to guide the decisions they must make today. If anything, the pace of change has raised the bar. It demands that we, as leaders, set the tone for learning, stay current, and model the curiosity we expect from others.

A large part of a leader’s time and energy must be devoted to leadership development and succession planning. These are not “nice-to-haves.” They are core responsibilities. As an organization, we must insist that relevant learning takes place at every level and that it becomes part of our cultural DNA. We must define a developmental leadership model, implement it consistently, and hold ourselves accountable for living it.

The best leaders understand how to motivate and inspire their high-potential talent. They create development plans that both leader and employee can commit to—plans that are consistent, transparent, and aligned with the organization’s values. And they do this not from a distance, but by acting as role models, mentors, and coaches. They empower their people by giving them the authority and confidence to get things done in the most efficient and effective way possible.

Learning Begins With Us

So how do we, as leaders, take the time and make the effort to learn?

For me, that lesson started early in my career at UPS. I began as a part-time employee, and when the opportunity for a full-time management position came up, the policy was clear: every future leader first became a full-time driver. All roads to full-time management ran through a driving position.

At the time, I viewed it as both an opportunity and an honor. Why? Because it grounded us in who we were as a company. It taught us what we stood for and more importantly what we would never compromise: service to our customers.

That lesson stayed with me throughout my career. Before we can plan, instruct, or manage, we must first learn for ourselves. Whether at UPS or in the roles I held after retiring, my first step was always the same: spend a day in the operation, shoulder-to-shoulder with the people who did the work every day with pride, efficiency, and commitment. That is where real learning happens.

The People Closest to the Work Are Our Greatest Teachers

When you take this approach, something becomes very clear: our best learning comes from others, especially the people in our care. They know their jobs. They perform them well. They care for each other in ways we may never fully see unless we spend time with them.

We also learn from our peers, from cross-functional partners, and from those who support us. New ideas for old problems often emerge from these interactions.

And we must never hesitate to seek advice. Asking questions is not a sign of weakness; it is a sign of strength. The biggest thing I knew early in my career was what I did not know. No one is expected to know it all. In fact, the moment someone believes they know everything, they stop growing. They lose curiosity. They become judgmental instead of inquisitive.

The full text of the piece is available at Romanella's website at https://3sixtymanagementservices.com in the newsletters section.

Rocky offers a number of resources on his website that offer powerful ideas for leaders at any level - business managers, educators or small group leaders:

FORBES CONTRIBUTIONS:

Rocky is a former official member of Forbes Business Council and a past contributor on many different topics. A full list of his Forbes articles is available at https://www.3sixtymanagementservices.com/forbes-business-council/.

PODCAST:

Rocky hosts The Leadership Library Podcast, now in its 9th season. New shows will be posted every Tuesday through the end of 2025 at https://tightenthelugnuts.com/.

All of us are leaders in some way - parents, educators, athletes, special interest groups large and small, sales teams - the list is endless. Regardless of the role we play, Romanella's concepts, developed under the heading of Balanced Leadership, can be applied to improve effectiveness, efficiency, and results.

Morning coffee is one of the joys of life for many of us. When you add your Cup of Joe to your visit to the Leadership Library podcast, your morning coffee will add an educational, entertaining dose of leadership octane to your day. Past show topics include:

The Feeling Of Trust That Comes From Hope (over 7.5 K views)
Soft Skills For Great Results (over 3.1K views)
Balanced Leadership
Goal Setting
Integrity
Leaving a Legacy
Personal Values
Performance of a Successful Team
Strategic Vision
Operational Excellence
Strategic Process
Are You A Job Skill Developer
Leadership Roles and Responsibilities
SWOT Analysis
Training and Development

with many more topics available and more on the upcoming schedule.

The podcast is now available at https://tightenthelugnuts.com or visit https://www.buzzsprout.com/1484407. The podcast is also available at Apple Podcasts. More on leadership, building a legacy and many other topics are also available at Romanella's website at https://3SixtyManagementServices.com.

BOOK:

Rocky's book about leadership, 'Tighten The Lug Nuts: The Principles Of Balanced Leadership' recently achieved number 1 bestseller status in both Business Management and Business Leadership.

In 'Tighten the Lug Nuts', Romanella uses his forty-plus years of experience at UPS, and his CEO and Director roles, to explore the ways a true leader can lead any organization and its people to new levels of success.

If you read only one business book this year, this is the book you should read.

Rocky's approach to leadership is unique and highly effective. He believes that great leaders challenge their people not to stop at the first right answer. 'Tighten The Lug Nuts' is a book about leadership that help readers move past that first right answer. It is full of detailed examples that are organized in an educational and entertaining way to form a framework of real-world concepts. The deceptively simple concepts, with powerful “How To Messages“ can be utilized by anyone who holds a leadership position - even parents, educators, and others. Whether you are a seasoned professional or a first-time manager, 'Tighten The Lug Nuts' is not only motivational, but also a call to action for those who have yet to make a mark in their field.

The book can also help position an organization for hyper growth coming out of the pandemic, Key concepts detailed in the book will prepare leaders and their teams to hit the ground running as they rapidly refocus and rebuild. 'Tighten The Lug Nuts' is loaded from cover to cover with practical information that can help leaders become more effective, more productive, and more successful. It is not just another "book about leadership."

'Tighten The Lug Nuts' is available at online book retailers. More information is available at his website at https://3sixtymanagementservices.com and at https://tightenthelugnuts.com.

Rocky Romanella has built an entire library of cutting-edge resources, available at his website, to help position ourselves to come out of the pandemic stronger, leaner, faster and to get a jump-start on the Rapid Rebuild process. Those resources include:

LIVE AND VIRTUAL KEYNOTES AND TRAINING - SUPPORT FOR WEEKLY MEETINGS AND CALLS

Rocky has been doing virtual conferences and training sessions with a keen eye on POST COVID and the Rapid Rebuild of our businesses. He can build a program, live or virtual, for any organization. Topics can include any or all of the 23 Leadership Competencies, concepts from the book, Tighten The Lug Nuts: The Principles Of Balanced Leadership, or any topic that might be appropriate.

THE LIST - 23 LEADERSHIP COMPETENCIES

Every item on the list will play a vital role during the Rapid Rebuild of our economy, our businesses and our lives. Any or all of them will be appropriate for virtual meetings, talks or presentations.

PODCASTS LIBRARY

Over 108 podcasts that take a deep dive into Leadership topics. These can be searched by topic, show name or Leadership Competency.

VIDEO LIBRARY

The video library includes training videos, Balanced Leadership videos, Keynote Speaking videos, Tighten The Lug Nuts videos, interviews videos, Coach's Corner videos and much more.

More on leadership skills, virtual keynotes, training sessions, virtual meetings and conferencing calls, training workshops, strategy sessions and general information on the relaunch of the economy is available at Romanella’s website.

MEETING CALLS

As a special incentive for those who are ready for a Rapid Rebuild, Rocky will be offering meeting calls at no charge for those who purchase 20 or more copies of his 5-star rated book on leadership, 'Tighten The Lug Nuts'. Contact Rocky for details at rockyromanella@gmail.com, and or 610-322-0720 to schedule your session.

With over 4 decades of “boots on the ground” leadership experience, Rocky Romanella is one of the best keynote motivational speakers in the country and internationally. He has spoken in large and small venues all over the US including cities such as Atlanta, San Diego, Las Vegas, Phoenix, NYC, Dallas, Chicago, Miami, Houston, LA, Charlotte, and many others. Internationally, he has presented keynotes in Toronto, Mexico City, Milan, London, and Krakow. He is known for creating excitement through his energy, passion, and knowledge, while employing his talents and experience to motivate, inspire and entertain audiences, regardless of size.

Romanella has garnered praise for his ability to connect to a wide range of audiences with his storytelling ability and innate charisma. Richard Snowden, President of Raven House International said, "An engaging speaker and facilitator, Rocky leads business executives to break-through results through break-through thinking." Conrad Swanson, Sr. VP Agency Development of Arpin Van Lines Inc. stated, "Rocky inspired many to look inward and improve the way they operate their businesses and lead their team members."

A winner of the UPS Chairman’s Award for Excellence, Romanella has created a legacy of motivating teams to achieve their best. He pulls in audiences with real life stories from an illustrious career spanning nearly 40 years at one of the most recognized and admired brands in the world. Rocky brings leadership expertise in supply chain, logistics and transportation, retail, sales and operational excellence strategy, telecommunications engineering/construction management and installation. Having led many company sales efforts, rapidly building brands, restructuring events, and developing a culture needed to integrate past acquisitions, he inspires audiences to create a unified company with one vision.

Rocky Romanella is available for keynote speaking engagements and media interviews. He can be contacted using the information below or by email at rockyromanella@gmail.com. Full information on 3SIXTY Management Services, more information on keynote speaking and 'Tighten The Lug Nuts' is available at the company website at https://3sixtymanagementservices.com.

About Rocky Romanella:

Rocky is the Founder and CEO of 3SIXTY Management Services, LLC, a management consulting firm specializing in Executive Speaking, Leadership Development and Consulting Services. He also serves on the board of Goodman Networks, a leading provider of end-to- end network infrastructure, field and professional services to the wireless telecommunications and satellite television industries.

Rocky is an experienced CEO who led one of the largest rebranding initiatives in franchising history – The UPS Store, revolutionizing the $9 billion retail shipping and business services market.

While leading The UPS Store, the network increased retail unit, same-store sales by 5.8%, outpacing the National Retail Federation results of 4.6% during a recession.

Rocky steered UPS’s entry into the health care industry and created the mantra, “It’s a patient, not a package.®”

He also led the integration of more than 20 acquisitions to improve financial performance, capabilities, and global network footprint.

Through his executive roles and leadership advisory services, Rocky delivers results by developing and implementing his Balanced Leadership Model across enterprise operations. This includes a laser focus on customer needs, employee empowerment and the demands of shareholders.

Rocky has the rare ability to see a clear vision of the changing business landscape, the passion to develop strategies, tactics, and metrics to drive desired results.

Contact:

Rocky Romanella
https://3sixtymanagementservices.com
rockyromanella@gmail.com 

Leia Mais…

Sunday, October 12, 2025

Top Motivational Speaker Rocky Romanella On How To Lead Your Company To Go Where No Company Has Gone Before In 2026 And Beyond

 


Renowned as a keynote speaker, trainer, and Forbes Contributor, Romanella founded 3SIXTY Management Services, LLC. With 40+ years in leadership, he served as CEO and Director at UniTek Global Services after a 36-year UPS career.

As leaders, a new year presents us with a journey into the unknown. One thing is certain: we are bound to encounter unknown obstacles that test our abilities and can ultimately determine success or failure. The compass that will never fail to guide us through this new terrain is effective leadership.

Leadership is not merely about authority; it is the catalyst that ignites passion, inspires trust, and nurtures teams. It is this unwavering commitment to vision, empathy, and collaboration and it is this that will ultimately determine our success. Balanced leadership is the key that can allow us to unlock the potential of our organizations to thrive in ways we've never imagined before. Top motivational speaker and bestselling author Rocky Romanella addressed this in a recent newsletter article titled, "To Go Where No Company Has Gone Before In 2026 And Beyond." In that article, he wrote in part:

As leaders, it's vital to regularly reflect on the values and principles that shape our company's culture. Taking time to reflect on our values and principles is essential because it shapes our daily decisions, fosters trust among employees, and ensures long-term success for our company.

As we enter the 4th quarter, it is a time to reflect on our year-to-date results and begin crafting our plans for 2026 and beyond. Some of you may have had a successful year managing many changes. For others, the past nine months have been more difficult than we could have anticipated. Yet, I believe we can all emerge from this as a stronger and more competitive organization if we put in the time to learn from the past and plan for our future.

Our people and our organizations need us to be Visionary Thinkers. Leaders who have a vision for the business and its business units. Leaders who maintain a long-term, big picture view while dealing effectively with the short-term business challenges.

We are the leaders who quickly identify obstacles and opportunities, and we stimulate breakthrough ideas from our best talent. Our leadership fosters innovative solutions resulting in new effective business strategies. This is who we need to be as we move into 2026 and beyond.

The process always starts with the clarity of who we are, where we are going, and how quickly we can get there and sustain success.

We may have begun the year as a cohesive team, highly-motivated with a strong commitment to growing the business. Although things may be different now, this still applies. And so, our tactics and approach must be different as we end this year and plan next year. The road ahead is ours to navigate.

Going forward, we will need to understand our business from an enterprise perspective including, what we do well, where there is opportunity to go deeper and wider with current customers, where there is opportunity with new customers in new markets that span the enterprise, and how to sell to a diversified customer base.

If we are not in the position to grow through acquisition in the near future, that leaves us with growing organically. This means we are all salespeople, and we are all brand ambassadors. Messages we communicate to our people are very important. So let’s be clear: We are all in the role of growing our business.

No matter what your leadership role, you have a tremendous impact on your people. It’s all about alignment and commitment.

As you work through the remainder of this year and plan for next year and beyond, everything starts with Our Values. They are the foundation from which everything we have to offer as a company is based – our processes, services, daily work actions, and commitment to excellence. Our Values, and our adherence to them, set the direction and establish the necessary culture for our organization to succeed.

I will begin with the values and boundaries—my personal "guard rails," which are guidelines that have helped steer my decisions and actions throughout my career—as a starting point. However, these principles are only truly effective when you take time to reflect on them, adapt them to fit your own experiences, and commit to living by them in a way that genuinely feels authentic to you.

Our Values provide clarity about who we are as a company, how we will conduct ourselves, and how we wish to be viewed by others. Again: who we are, what we stand for, what we aspire to be, and what we will never compromise.

• We recognize that our people are our most important asset.
• We believe integrity and excellence are the core of all we do.
• Each of us will conduct ourselves with honesty and integrity.
• We will adhere to our policies and guidelines. If there is something we doubt, we will raise that doubt until it is addressed.
• We make tough decisions, accept responsibility, and report bad news.
• We don’t stop at the first right answer. We focus on new ways to create solutions.
• We embrace change and thoughtfully use processes, technology, and tools for results.
• We have a vision and seek ways to transfer that vision to action.
• We are committed to supporting a climate for success for all and providing a safe work environment for employees, customers, and the public.
• We are humble and support each other.
• We work together as a team, are flexible, and will adapt to changing conditions.
• We will be respected leaders among our peers and within the industry.
• We will learn and grow from our challenges, and we will celebrate and recognize our success.
• We are a company that lives its values.

The full text of the piece is available at Romanella's website at https://3sixtymanagementservices.com in the newsletters section.

Romanella's bestselling book on Balanced Leadership, Tighten The Lugs Nuts, took First Place in the Business genre in The Authors Show® 2024 Book Cover contest. Results of the contest can be viewed at https://wnbnetworkwest.com/index.php/book-cover-contest-2024-vote?page=1.

Rocky offers a number of resources on his website that offer powerful ideas for leaders at any level - business managers, educators or small group leaders:

FORBES CONTRIBUTIONS:

Rocky is a former official member of Forbes Business Council and a past contributor on many different topics. A full list of his Forbes articles is available at https://www.3sixtymanagementservices.com/forbes-business-council/.

PODCAST:

Rocky hosts The Leadership Library Podcast, now in its 9th season. New shows will be posted every Tuesday through the end of 2025 at https://tightenthelugnuts.com/.

All of us are leaders in some way - parents, educators, athletes, special interest groups large and small, sales teams - the list is endless. Regardless of the role we play, Romanella's concepts, developed under the heading of Balanced Leadership, can be applied to improve effectiveness, efficiency, and results.

Morning coffee is one of the joys of life for many of us. When you add your Cup of Joe to your visit to the Leadership Library podcast, your morning coffee will add an educational, entertaining dose of leadership octane to your day. Past show topics include:

The Feeling Of Trust That Comes From Hope (over 7.5 K views)
Soft Skills For Great Results (over 3.1K views)
Balanced Leadership
Goal Setting
Integrity
Leaving a Legacy
Personal Values
Performance of a Successful Team
Strategic Vision
Operational Excellence
Strategic Process
Are You A Job Skill Developer
Leadership Roles and Responsibilities
SWOT Analysis
Training and Development

with many more topics available and more on the upcoming schedule.

The podcast is now available at https://tightenthelugnuts.com or visit https://www.buzzsprout.com/1484407. The podcast is also available at Apple Podcasts. More on leadership, building a legacy and many other topics are also available at Romanella's website at https://3SixtyManagementServices.com.

BOOK:

Rocky's book about leadership, 'Tighten The Lug Nuts: The Principles Of Balanced Leadership' recently achieved number 1 bestseller status in both Business Management and Business Leadership.

In 'Tighten the Lug Nuts', Romanella uses his forty-plus years of experience at UPS, and his CEO and Director roles, to explore the ways a true leader can lead any organization and its people to new levels of success.

If you read only one business book this year, this is the book you should read.

Rocky's approach to leadership is unique and highly effective. He believes that great leaders challenge their people not to stop at the first right answer. 'Tighten The Lug Nuts' is a book about leadership that help readers move past that first right answer. It is full of detailed examples that are organized in an educational and entertaining way to form a framework of real-world concepts. The deceptively simple concepts, with powerful “How To Messages“ can be utilized by anyone who holds a leadership position - even parents, educators, and others. Whether you are a seasoned professional or a first-time manager, 'Tighten The Lug Nuts' is not only motivational, but also a call to action for those who have yet to make a mark in their field.

The book can also help position an organization for hyper growth coming out of the pandemic, Key concepts detailed in the book will prepare leaders and their teams to hit the ground running as they rapidly refocus and rebuild. 'Tighten The Lug Nuts' is loaded from cover to cover with practical information that can help leaders become more effective, more productive, and more successful. It is not just another "book about leadership."

'Tighten The Lug Nuts' is available at online book retailers. More information is available at his website at https://3sixtymanagementservices.com and at https://tightenthelugnuts.com.

Rocky Romanella has built an entire library of cutting-edge resources, available at his website, to help position ourselves to come out of the pandemic stronger, leaner, faster and to get a jump-start on the Rapid Rebuild process. Those resources include:

LIVE AND VIRTUAL KEYNOTES AND TRAINING - SUPPORT FOR WEEKLY MEETINGS AND CALLS

Rocky has been doing virtual conferences and training sessions with a keen eye on POST COVID and the Rapid Rebuild of our businesses. He can build a program, live or virtual, for any organization. Topics can include any or all of the 23 Leadership Competencies, concepts from the book, Tighten The Lug Nuts: The Principles Of Balanced Leadership, or any topic that might be appropriate.

THE LIST - 23 LEADERSHIP COMPETENCIES

Every item on the list will play a vital role during the Rapid Rebuild of our economy, our businesses and our lives. Any or all of them will be appropriate for virtual meetings, talks or presentations.

PODCASTS LIBRARY

Over 108 podcasts that take a deep dive into Leadership topics. These can be searched by topic, show name or Leadership Competency.

VIDEO LIBRARY

The video library includes training videos, Balanced Leadership videos, Keynote Speaking videos, Tighten The Lug Nuts videos, interviews videos, Coach's Corner videos and much more.

More on leadership skills, virtual keynotes, training sessions, virtual meetings and conferencing calls, training workshops, strategy sessions and general information on the relaunch of the economy is available at Romanella’s website.

MEETING CALLS

As a special incentive for those who are ready for a Rapid Rebuild, Rocky will be offering meeting calls at no charge for those who purchase 20 or more copies of his 5-star rated book on leadership, 'Tighten The Lug Nuts'. Contact Rocky for details at rockyromanella@gmail.com, and or 610-322-0720 to schedule your session.

With over 4 decades of “boots on the ground” leadership experience, Rocky Romanella is one of the best keynote motivational speakers in the country and internationally. He has spoken in large and small venues all over the US including cities such as Atlanta, San Diego, Las Vegas, Phoenix, NYC, Dallas, Chicago, Miami, Houston, LA, Charlotte, and many others. Internationally, he has presented keynotes in Toronto, Mexico City, Milan, London, and Krakow. He is known for creating excitement through his energy, passion, and knowledge, while employing his talents and experience to motivate, inspire and entertain audiences, regardless of size.

Romanella has garnered praise for his ability to connect to a wide range of audiences with his storytelling ability and innate charisma. Richard Snowden, President of Raven House International said, "An engaging speaker and facilitator, Rocky leads business executives to break-through results through break-through thinking." Conrad Swanson, Sr. VP Agency Development of Arpin Van Lines Inc. stated, "Rocky inspired many to look inward and improve the way they operate their businesses and lead their team members."

A winner of the UPS Chairman’s Award for Excellence, Romanella has created a legacy of motivating teams to achieve their best. He pulls in audiences with real life stories from an illustrious career spanning nearly 40 years at one of the most recognized and admired brands in the world. Rocky brings leadership expertise in supply chain, logistics and transportation, retail, sales and operational excellence strategy, telecommunications engineering/construction management and installation. Having led many company sales efforts, rapidly building brands, restructuring events, and developing a culture needed to integrate past acquisitions, he inspires audiences to create a unified company with one vision.

Rocky Romanella is available for keynote speaking engagements and media interviews. He can be contacted using the information below or by email at rockyromanella@gmail.com. Full information on 3SIXTY Management Services, more information on keynote speaking and 'Tighten The Lug Nuts' is available at the company website at https://3sixtymanagementservices.com.

About Rocky Romanella:

Rocky is the Founder and CEO of 3SIXTY Management Services, LLC, a management consulting firm specializing in Executive Speaking, Leadership Development and Consulting Services. He also serves on the board of Goodman Networks, a leading provider of end-to- end network infrastructure, field and professional services to the wireless telecommunications and satellite television industries.

Rocky is an experienced CEO who led one of the largest rebranding initiatives in franchising history – The UPS Store, revolutionizing the $9 billion retail shipping and business services market.

While leading The UPS Store, the network increased retail unit, same-store sales by 5.8%, outpacing the National Retail Federation results of 4.6% during a recession.

Rocky steered UPS’s entry into the health care industry and created the mantra, “It’s a patient, not a package.®”

He also led the integration of more than 20 acquisitions to improve financial performance, capabilities, and global network footprint.

Through his executive roles and leadership advisory services, Rocky delivers results by developing and implementing his Balanced Leadership Model across enterprise operations. This includes a laser focus on customer needs, employee empowerment and the demands of shareholders.

Rocky has the rare ability to see a clear vision of the changing business landscape, the passion to develop strategies, tactics, and metrics to drive desired results.

Contact:

Rocky Romanella
https://3sixtymanagementservices.com
rockyromanella@gmail.com 

Leia Mais…

Sunday, August 17, 2025

Are You Preparing And Anticipating The Changes In Global Commerce Asks Top Motivational Speaker And Bestselling Author Rocky Romanella


 Renowned as a keynote speaker, trainer, and Forbes Contributor, Romanella founded 3SIXTY Management Services, LLC. With 40+ years in leadership, he served as CEO and Director at UniTek Global Services after a 36-year UPS career.

Today, technological advancements and shifting consumer behaviors have made it possible for customers to browse and purchase products from anywhere at any time. Though this is not necessarily new, this landscape can change at lightning speed. It is vitally important that organizations keep their eyes on the puck, while simultaneously making correct projections about where that puck is going to be, both short-term and long-term.

As a top keynote speaker, Rocky Romanella spends a good deal of time speaking to groups of people, large and small, most of whom hope to take away actionable ideas regarding how to stay abreast of this ever-changing landscape. Romanella addressed some of the issues involved in a recent newsletter titled, "A Whole New World: Optimizing It Through E-Commerce." In that piece he wrote in part:

We have all been touched by the e-commerce wave, whether as a consumer or a business supplying goods and services. It is clear the internet allows small companies to look and feel like big companies, and large companies to feel like a small company with the way they portray their businesses on the web. This also provides you with an opportunity to support your marketing strategy and position your brand to support your organization’s strategy and mission, and build your brand identity around the world.

A few thought-provoking questions to start the critical analysis: Do you and your organization possess the leadership competencies of Strategic Perspective & Vision, developing a compelling vision and strategy for the organization and its units? Do you and your team understand both the short-term and long-term view of both the organization's and the overall industry's strengths, challenges, and opportunities?

In this newsletter, let’s discuss the following questions as you begin the global strategic journey:

Is e-commerce something for you to consider for your business?

What are some of the things you will need to consider?

The World Wide Web is global—are you?

Are you preparing for today and tomorrow’s new normal?

If we bring back manufacturing and markets open to countries worldwide that we have little to no business in, are you prepared to manage these needs?

Are you preparing to support the growth of the manufacturing boom in the U.S.?

How do your customers view you today?

Are you a preferred vendor, solutions provider, or a trusted advisor?

Let’s start from a historical perspective as a level set and move from there.

Significant Events Have Shaped the Future of Companies, Markets, and People

For example, in retail, the first disruption arrived in the form of department stores. Retailing was originally dominated by local merchants who provided value to their customers by keeping large inventories, extending credit, and offering personalized advice. The industry changed dramatically in the late nineteenth and early twentieth centuries as a result of the first retail disruption: the launch of department stores like Marshall Field and R.H. Macy, to name a few.

In manufacturing, for the first time, Henry Ford’s entire Highland Park, Michigan automobile factory was run on a continuously moving assembly line when the chassis—the automobile’s frame—was assembled using the revolutionary industrial technique. A motor and rope pulled the chassis past workers and parts on the factory floor, cutting the hours required to complete one “Model T” from 12-1/2 hours to six. Within a year, further assembly line improvements reduced the time required to 93 minutes. The staggering increase in productivity affected by Ford’s use of the moving assembly line allowed him to drastically reduce the cost of the Model T, thereby accomplishing his dream of making the car affordable to ordinary consumers.

Thirty years ago, listeners tuning into Morning Edition heard about a futuristic idea that could profoundly change their lives.

"Imagine being able to communicate at will with 10 million people all over the world," NPR's Neal Conan said. "Imagine having direct access to catalogs of hundreds of libraries as well as the most up-to-date news, business, and weather reports. Imagine being able to get medical advice or gardening advice immediately from any number of experts.

"This is not a dream," he continued. "It's internet."

Events Shape Companies, and Without Change, Your Current Company’s History and Success Do Not Guarantee Future Success

A key lesson for leaders is that a company’s current success does not guarantee future success.

There are many great American brands that have stood the test of time.

The key to longevity is:
a. Anticipating where the market is going,
b. Making tough decisions,
c. Effectively communicating when changes need to be made.

Leaders Anticipate
One of the key lessons I like to share with you is this… leaders anticipate. Leaders go to where the puck is going, not to where the puck has been.

The full text of the piece is available at Romanella's website at https://3sixtymanagementservices.com in the newsletters section.

Romanella's bestselling book on Balanced Leadership, Tighten The Lugs Nuts, took First Place in the Business genre in The Authors Show® 2024 Book Cover contest. Results of the contest can be viewed at https://wnbnetworkwest.com/index.php/book-cover-contest-2024-vote?page=1.

Rocky offers a number of resources on his website that offer powerful ideas for leaders at any level - business managers, educators or small group leaders:

FORBES CONTRIBUTIONS:

Rocky is a former official member of Forbes Business Council and a past contributor on many different topics. A full list of his Forbes articles is available at https://www.3sixtymanagementservices.com/forbes-business-council/.

PODCAST:

Rocky hosts The Leadership Library Podcast, now in its 8h season. New shows are posted every Tuesday and Thursday morning at https://tightenthelugnuts.com/.

All of us are leaders in some way - parents, educators, athletes, special interest groups large and small, sales teams - the list is endless. Regardless of the role we play, Romanella's concepts, developed under the heading of Balanced Leadership, can be applied to improve effectiveness, efficiency, and results.

Morning coffee is one of the joys of life for many of us. When you add your Cup of Joe to your visit to the Leadership Library podcast, your morning coffee will add an educational, entertaining dose of leadership octane to your day. Past show topics include:

The Feeling Of Trust That Comes From Hope (over 7.5 K views)
Soft Skills For Great Results (over 3.1K views)
Balanced Leadership
Goal Setting
Integrity
Leaving a Legacy
Personal Values
Performance of a Successful Team
Strategic Vision
Operational Excellence
Strategic Process
Are You A Job Skill Developer
Leadership Roles and Responsibilities
SWOT Analysis
Training and Development

with many more topics available and more on the upcoming schedule.

The podcast is now available at https://tightenthelugnuts.com or visit https://www.buzzsprout.com/1484407. The podcast is also available at Apple Podcasts. More on leadership, building a legacy and many other topics are also available at Romanella's website at https://3SixtyManagementServices.com.

BOOK:

Rocky's book about leadership, 'Tighten The Lug Nuts: The Principles Of Balanced Leadership' recently achieved number 1 bestseller status in both Business Management and Business Leadership.

In 'Tighten the Lug Nuts', Romanella uses his forty-plus years of experience at UPS, and his CEO and Director roles, to explore the ways a true leader can lead any organization and its people to new levels of success.

If you read only one business book this year, this is the book you should read.

Rocky's approach to leadership is unique and highly effective. He believes that great leaders challenge their people not to stop at the first right answer. 'Tighten The Lug Nuts' is a book about leadership that help readers move past that first right answer. It is full of detailed examples that are organized in an educational and entertaining way to form a framework of real-world concepts. The deceptively simple concepts, with powerful “How To Messages“ can be utilized by anyone who holds a leadership position - even parents, educators, and others. Whether you are a seasoned professional or a first-time manager, 'Tighten The Lug Nuts' is not only motivational, but also a call to action for those who have yet to make a mark in their field.

The book can also help position an organization for hyper growth coming out of the pandemic, Key concepts detailed in the book will prepare leaders and their teams to hit the ground running as they rapidly refocus and rebuild. 'Tighten The Lug Nuts' is loaded from cover to cover with practical information that can help leaders become more effective, more productive, and more successful. It is not just another "book about leadership."

'Tighten The Lug Nuts' is available at online book retailers. More information is available at his website at https://3sixtymanagementservices.com and at https://tightenthelugnuts.com.

Rocky Romanella has built an entire library of cutting-edge resources, available at his website, to help position ourselves to come out of the pandemic stronger, leaner, faster and to get a jump-start on the Rapid Rebuild process. Those resources include:

LIVE AND VIRTUAL KEYNOTES AND TRAINING - SUPPORT FOR WEEKLY MEETINGS AND CALLS

Rocky has been doing virtual conferences and training sessions with a keen eye on POST COVID and the Rapid Rebuild of our businesses. He can build a program, live or virtual, for any organization. Topics can include any or all of the 23 Leadership Competencies, concepts from the book, Tighten The Lug Nuts: The Principles Of Balanced Leadership, or any topic that might be appropriate.

THE LIST - 23 LEADERSHIP COMPETENCIES

Every item on the list will play a vital role during the Rapid Rebuild of our economy, our businesses and our lives. Any or all of them will be appropriate for virtual meetings, talks or presentations.

PODCASTS LIBRARY

Over 108 podcasts that take a deep dive into Leadership topics. These can be searched by topic, show name or Leadership Competency.

VIDEO LIBRARY

The video library includes training videos, Balanced Leadership videos, Keynote Speaking videos, Tighten The Lug Nuts videos, interviews videos, Coach's Corner videos and much more.

More on leadership skills, virtual keynotes, training sessions, virtual meetings and conferencing calls, training workshops, strategy sessions and general information on the relaunch of the economy is available at Romanella’s website.

MEETING CALLS

As a special incentive for those who are ready for a Rapid Rebuild, Rocky will be offering meeting calls at no charge for those who purchase 20 or more copies of his 5-star rated book on leadership, 'Tighten The Lug Nuts'. Contact Rocky for details at rockyromanella@gmail.com, and or 610-322-0720 to schedule your session.

With over 4 decades of “boots on the ground” leadership experience, Rocky Romanella is one of the best keynote motivational speakers in the country and internationally. He has spoken in large and small venues all over the US including cities such as Atlanta, San Diego, Las Vegas, Phoenix, NYC, Dallas, Chicago, Miami, Houston, LA, Charlotte, and many others. Internationally, he has presented keynotes in Toronto, Mexico City, Milan, London, and Krakow. He is known for creating excitement through his energy, passion, and knowledge, while employing his talents and experience to motivate, inspire and entertain audiences, regardless of size.

Romanella has garnered praise for his ability to connect to a wide range of audiences with his storytelling ability and innate charisma. Richard Snowden, President of Raven House International said, "An engaging speaker and facilitator, Rocky leads business executives to break-through results through break-through thinking." Conrad Swanson, Sr. VP Agency Development of Arpin Van Lines Inc. stated, "Rocky inspired many to look inward and improve the way they operate their businesses and lead their team members."

A winner of the UPS Chairman’s Award for Excellence, Romanella has created a legacy of motivating teams to achieve their best. He pulls in audiences with real life stories from an illustrious career spanning nearly 40 years at one of the most recognized and admired brands in the world. Rocky brings leadership expertise in supply chain, logistics and transportation, retail, sales and operational excellence strategy, telecommunications engineering/construction management and installation. Having led many company sales efforts, rapidly building brands, restructuring events, and developing a culture needed to integrate past acquisitions, he inspires audiences to create a unified company with one vision.

Rocky Romanella is available for keynote speaking engagements and media interviews. He can be contacted using the information below or by email at rockyromanella@gmail.com. Full information on 3SIXTY Management Services, more information on keynote speaking and 'Tighten The Lug Nuts' is available at the company website at https://3sixtymanagementservices.com.

About Rocky Romanella:

Rocky is the Founder and CEO of 3SIXTY Management Services, LLC, a management consulting firm specializing in Executive Speaking, Leadership Development and Consulting Services. He also serves on the board of Goodman Networks, a leading provider of end-to- end network infrastructure, field and professional services to the wireless telecommunications and satellite television industries.

Rocky is an experienced CEO who led one of the largest rebranding initiatives in franchising history – The UPS Store, revolutionizing the $9 billion retail shipping and business services market.

While leading The UPS Store, the network increased retail unit, same-store sales by 5.8%, outpacing the National Retail Federation results of 4.6% during a recession.

Rocky steered UPS’s entry into the health care industry and created the mantra, “It’s a patient, not a package.®”

He also led the integration of more than 20 acquisitions to improve financial performance, capabilities, and global network footprint.

Through his executive roles and leadership advisory services, Rocky delivers results by developing and implementing his Balanced Leadership Model across enterprise operations. This includes a laser focus on customer needs, employee empowerment and the demands of shareholders.

Rocky has the rare ability to see a clear vision of the changing business landscape, the passion to develop strategies, tactics, and metrics to drive desired results.

Contact:

Rocky Romanella
https://3sixtymanagementservices.com
rockyromanella@gmail.com 

Leia Mais…

Sunday, December 29, 2024

Top Motivational Speaker And Bestselling Author Rocky Romanella Offers A Universal Blueprint For Business Success In 2025


Renowned as a keynote speaker, trainer, and Forbes Contributor, Romanella founded 3SIXTY Management Services, LLC. With 40+ years in leadership, he served as CEO and Director at UniTek Global Services after a 36-year UPS career.

Since the beginning, business leaders have been on a quest to create a formula that will guarantee success. That formula remains elusive to this day.

Some prioritize value. Others focus on customer satisfaction. Efficient operations, exceeding expections, innovation, profitability, sustainability - the list goes on and on. We might want to consider a wider view and look beyond all of these to create a simpler, all-encompassing formula for success. Top motivational speaker and bestselling author Rocky Romanella addressed this in a recent article published in his newsletter titled, 'Time + Effort + Enthusiasm = Results: The Blueprint For Success In 2025' In that article he wrote in part:

I have been truly fortunate throughout my career to have had the opportunity to work with, learn from, and mentor some incredible people. During my training sessions or Q&A after a Keynote, I often will get asked about these economic times, today’s job market, or simply for advice, encouragement, and suggestions.

As I think through my career and the many people I have encountered, they come from all walks of life, but they do have some traits, skills, and beliefs that make them more similar than dissimilar.

Like you, I am a lifelong learner who has been shaped and influenced by some outstanding people at all levels. So, let’s look at these traits, attributes, and skills and together we can build a skills inventory that you may want to use as you perform your SWOT analysis on yourself, preparing for a great 2025.

It starts with Values. It is what you do when no one is watching that counts. Integrity can often be used to describe this activity, but I would like to take it further: it is the integrity of your word as well as your actions. The integrity of our actions is something we can grasp and relate to. But what do I mean by integrity of your word? Simply put, you make a commitment to follow up on something, respond to a request, commit to an action, and you do!

The two fundamental ingredients of a successful person are hard work and enthusiasm. There is no substitute for Hard Work. The equation successful people use is...

Time + Effort + Enthusiasm = Results.

Enthusiasm is what fuels your drive and keeps the engine revving. Without Enthusiasm, your equation is time and hard work, and although these are two important ingredients to success, always remember hard work without enthusiasm is just that… HARD WORK. Hard work by itself gets old without enthusiasm. Another way to look at it is "Make it Fun, Make it Happen but Make it Happen."

I believe we should all ask ourselves some key questions and answer them with a critical eye and with honesty of purpose.

*How can I add value in this current position and going forward?

*Do I have a process mind with a strategic vision and the ability to tactically execute the strategy?

*Can I develop a strategy, build a business plan, and execute that plan?

*Can I provide clear communication and walk the talk?

*Can I coach my teams to learn to take better control of their day and balance multiple priorities, measuring and following-up for continuous improvement?

*Do I accept the responsibility for my P&L and my results?

Finally, can I effectively assess:

Who am I?
What do I stand for, and
What will I never compromise?

Once you have answered these questions, you have set your Ethics and Integrity compass. It becomes your enduring purpose and your brand. You will exhibit uncompromising integrity and commitment to your values, principles, and to your organization, along with business conduct policies. You will build trust, and it instills self-confidence in yourself through mutual respect and ongoing communication with the people in your care and the organization.

The full text of the piece is available at Romanella's website at https://3sixtymanagementservices.com in the newsletters section.

Romanella's bestselling book on Balanced Leadership, Tighten The Lugs Nuts, took First Place in the Business genre in The Authors Show® 2024 Book Cover contest. Results of the contest can be viewed at https://wnbnetworkwest.com/index.php/book-cover-contest-2024-vote?page=1.

Rocky offers a number of resources on his website that offer powerful ideas for leaders at any level - business managers, educators or small group leaders:

FORBES CONTRIBUTIONS:

Rocky is an official member of Forbes Business Council and a contributor on many different topics. A full list of his Forbes articles is available at https://www.3sixtymanagementservices.com/forbes-business-council/.

PODCAST:

Rocky hosts The Leadership Library Podcast, now in its 8h season. New shows are posted every Tuesday and Thursday morning at https://tightenthelugnuts.com/.

All of us are leaders in some way - parents, educators, athletes, special interest groups large and small, sales teams - the list is endless. Regardless of the role we play, Romanella's concepts, developed under the heading of Balanced Leadership, can be applied to improve effectiveness, efficiency, and results.

Morning coffee is one of the joys of life for many of us. When you add your Cup of Joe to your visit to the Leadership Library podcast, your morning coffee will add an educational, entertaining dose of leadership octane to your day. Past show topics include:

The Feeling Of Trust That Comes From Hope (over 7.5 K views)
Soft Skills For Great Results (over 3.1K views)
Balanced Leadership
Goal Setting
Integrity
Leaving a Legacy
Personal Values
Performance of a Successful Team
Strategic Vision
Operational Excellence
Strategic Process
Are You A Job Skill Developer
Leadership Roles and Responsibilities
SWOT Analysis
Training and Development

with many more topics available and more on the upcoming schedule.

The podcast is now available at https://tightenthelugnuts.com or visit https://www.buzzsprout.com/1484407. The podcast is also available at Apple Podcasts. More on leadership, building a legacy and many other topics are also available at Romanella's website at https://3SixtyManagementServices.com.

BOOK:

Rocky's book about leadership, Tighten The Lug Nuts: The Principles Of Balanced Leadership recently achieved number 1 bestseller status in both Business Management and Business Leadership.

In 'Tighten the Lug Nuts', Romanella uses his forty-plus years of experience at UPS, and his CEO and Director roles, to explore the ways a true leader can lead any organization and its people to new levels of success.

If you read only one business book this year, this is the book you should read.

Rocky's approach to leadership is unique and highly effective. He believes that great leaders challenge their people not to stop at the first right answer. 'Tighten The Lug Nuts' is a book about leadership that help readers move past that first right answer. It is full of detailed examples that are organized in an educational and entertaining way to form a framework of real-world concepts. The deceptively simple concepts, with powerful “How To Messages“ can be utilized by anyone who holds a leadership position - even parents, educators, and others. Whether you are a seasoned professional or a first-time manager, Tighten The Lug Nut is not only motivational, but also a call to action for those who have yet to make a mark in their field.

The book can also help position an organization for hyper growth coming out of the pandemic, Key concepts detailed in the book will prepare leaders and their teams to hit the ground running as they rapidly refocus and rebuild. Tighten The Lug Nuts is loaded from cover to cover with practical information that can help leaders become more effective, more productive, and more successful. It is not just another "book about leadership."

Tighten The Lug Nuts is available at online book retailers. More information is available at his website at https://3sixtymanagementservices.com and at https://tightenthelugnuts.com.

Rocky Romanella has built an entire library of cutting-edge resources, available at his website, to help position ourselves to come out of the pandemic stronger, leaner, faster and to get a jump-start on the Rapid Rebuild process. Those resources include:

LIVE AND VIRTUAL KEYNOTES AND TRAINING - SUPPORT FOR WEEKLY MEETINGS AND CALLS

Rocky has been doing virtual conferences and training sessions with a keen eye on POST COVID and the Rapid Rebuild of our businesses. He can build a program, live or virtual, for any organization. Topics can include any or all of the 23 Leadership Competencies, concepts from the book, Tighten The Lug Nuts: The Principles Of Balanced Leadership, or any topic that might be appropriate.

THE LIST - 23 LEADERSHIP COMPETENCIES

Every item on the list will play a vital role during the Rapid Rebuild of our economy, our businesses and our lives. Any or all of them will be appropriate for virtual meetings, talks or presentations.

PODCASTS LIBRARY

Over 108 podcasts that take a deep dive into Leadership topics. These can be searched by topic, show name or Leadership Competency.

VIDEO LIBRARY

The video library includes training videos, Balanced Leadership videos, Keynote Speaking videos, Tighten The Lug Nuts videos, interviews videos, Coach's Corner videos and much more.

More on leadership skills, virtual keynotes, training sessions, virtual meetings and conferencing calls, training workshops, strategy sessions and general information on the relaunch of the economy is available at Romanella’s website.

MEETING CALLS

As a special incentive for those who are ready for a Rapid Rebuild, Rocky will be offering meeting calls at no charge for those who purchase 20 or more copies of his 5-star rated book on leadership, 'Tighten The Lug Nuts'. Contact Rocky for details at rockyromanella@gmail.com, and or 610-322-0720 to schedule your session.

With over 4 decades of “boots on the ground” leadership experience, Rocky Romanella is one of the best keynote motivational speakers in the country and internationally. He has spoken in large and small venues all over the US including cities such as Atlanta, San Diego, Las Vegas, Phoenix, NYC, Dallas, Chicago, Miami, Houston, LA, Charlotte, and many others. Internationally, he has presented keynotes in Toronto, Mexico City, Milan, London, and Krakow. He is known for creating excitement through his energy, passion, and knowledge, while employing his talents and experience to motivate, inspire and entertain audiences, regardless of size.

Romanella has garnered praise for his ability to connect to a wide range of audiences with his storytelling ability and innate charisma. Richard Snowden, President of Raven House International said, "An engaging speaker and facilitator, Rocky leads business executives to break-through results through break-through thinking." Conrad Swanson, Sr. VP Agency Development of Arpin Van Lines Inc. stated, "Rocky inspired many to look inward and improve the way they operate their businesses and lead their team members."

A winner of the UPS Chairman’s Award for Excellence, Romanella has created a legacy of motivating teams to achieve their best. He pulls in audiences with real life stories from an illustrious career spanning nearly 40 years at one of the most recognized and admired brands in the world. Rocky brings leadership expertise in supply chain, logistics and transportation, retail, sales and operational excellence strategy, telecommunications engineering/construction management and installation. Having led many company sales efforts, rapidly building brands, restructuring events, and developing a culture needed to integrate past acquisitions, he inspires audiences to create a unified company with one vision.

Rocky Romanella is available for keynote speaking engagements and media interviews. He can be contacted using the information below or by email at rockyromanella@gmail.com. Full information on 3SIXTY Management Services, more information on keynote speaking and 'Tighten The Lug Nuts' is available at the company website at https://3sixtymanagementservices.com.

About Rocky Romanella:

Rocky is the Founder and CEO of 3SIXTY Management Services, LLC, a management consulting firm specializing in Executive Speaking, Leadership Development and Consulting Services. He also serves on the board of Goodman Networks, a leading provider of end-to- end network infrastructure, field and professional services to the wireless telecommunications and satellite television industries.

Rocky is an experienced CEO who led one of the largest rebranding initiatives in franchising history – The UPS Store, revolutionizing the $9 billion retail shipping and business services market.

While leading The UPS Store, the network increased retail unit, same-store sales by 5.8%, outpacing the National Retail Federation results of 4.6% during a recession.

Rocky steered UPS’s entry into the health care industry and created the mantra, “It’s a patient, not a package.®”

He also led the integration of more than 20 acquisitions to improve financial performance, capabilities, and global network footprint.

Through his executive roles and leadership advisory services, Rocky delivers results by developing and implementing his Balanced Leadership Model across enterprise operations. This includes a laser focus on customer needs, employee empowerment and the demands of shareholders.

Rocky has the rare ability to see a clear vision of the changing business landscape, the passion to develop strategies, tactics, and metrics to drive desired results.

Contact:

Rocky Romanella
https://3sixtymanagementservices.com
rockyromanella@gmail.com

Leia Mais…

Sunday, November 19, 2023

Top Motivational Speaker And Bestselling Author Rocky Romanella Discusses The Most Effective Form Of Advertising Available Today


A highly sought keynote speaker, trainer and Forbes Contributor, Romanella is founder and principal of 3SIXTY Management Services, LLC. He has over 40 years of leadership at Fortune 100's and most recently served as Chief Executive Officer and Director for UniTek Global Services, after retiring from a 36-year career with UPS.

 Ask 100 business owners the question, "What is the best form of advertisement?", and you will likely get 100 different answers. Every business owner has an opinion, informed by studies, experience or perhaps just hearsay. The answers will likely include everything from social media advertising to search engine advertising, from content marketing to radio, television or print, from email marketing to direct mail. There is one form of advertising however that supersedes  all others. That form of advertising, according to top motivational speaker and bestselling author Rocky Romanella, is "the satisfied customer".  In this he includes both internal (employees) customers and external customers. In his opinion, the best leaders create an organization in which the internal and external customers become their best advertisement.

He addressed this issue in a recent newsletter. In that piece, titled "The Best Advertisement Is A Satisfied Customer,"  he wrote in part:

One of the biggest differentiators between good and great is the superior customer experience that is provided on a consistent basis. During every customer interaction, your reputation is on the line. Remember, as a leader, your customers are also the people in your care and supervision. They are also your customers.

As you read through my book Tighten The Lug Nuts, I hope you will enjoy the stories, have some reflective moments, and continue to strengthen your leadership brand. If you were to begin each of the following thoughts with either “Have I made” or “Do I,” it might lead to some interesting conversations with yourself. If you were to use them for leadership self-evaluation, substitute “my people” for the word “customer” and vice versa. For example:

    My Priority Is Customer Satisfaction: Whether on the phone, in person, or via electronic communication, genuinely interact and connect with customers; ensure a positive experience and exceed expectations.

    Actively Listen to Customer Needs: Consistently demonstrate to customers you are in tune with their needs and are operating in their best interest. Customers know what they want but may not always explain it in a manner that is clear to you. Therefore, it is important to utilize effective listening skills. If you do not understand a request, ask clear, positively articulated questions until you understand. Do not rush customers; allow them at their own pace to discuss what they need. Once customers have expressed their needs, confirm your understanding with them to ensure communication is clear.

    Build Strong Relationships: Providing value and listening are key components of any relationship. The foundation of strong relationships also includes being fair to customers and following through on your word. Make sure to ask for assistance from others when necessary to ensure proper follow-through and response. Treat every customer how you would like to be treated.

    Learn the Products and Services: Part of providing a superior customer service experience is being knowledgeable about the services that are offered. Take the time to really learn your business so you can effectively communicate to your customers the services and value you provide.

    Be Responsive and Effectively Resolve Problems: If a problem occurs, allow customers to fully explain the issue and convey empathy. If the fault lies with you or your organization, take ownership of it and apologize. Take the initiative to resolve problems in a timely and effective manner.

    Remain Positive: Always show respect for your customers even if you find yourself in a challenging situation. Demonstrate professionalism and keep communication positive.

    Express Gratitude: Expressing appreciation can go a long way. It can be as simple as thanking customers for their business and loyalty. Make sure they know we are grateful they choose to do business with us.

“With the holiday season upon us, and through the many interactions we will have,” Romanella stated, “ we can test this theory that word of mouth is still the best form of advertisement, especially when it comes from a Satisfied Customer and Employee. “

The full text of the piece is available at his website at https://www.3sixtymanagementservices.com/the-best-adverstisement-is-a-satisfied-customer/.

Rocky offers a number of resources on his website that offer powerful ideas for leaders at any level - business managers, educators or small group leaders:

FORBES CONTRIBUTIONS:

Rocky is an official member of Forbes Business Council and a contributor on many different topics. A full list of his Forbes articles is available at https://www.3sixtymanagementservices.com/forbes-business-council/.

PODCAST:

Rocky hosts The Leadership Library Podcast, now in its 7th season. New shows are posted every Tuesday and Thursday morning.

All of us are leaders in some way - parents, educators, athletes, special interest groups large and small, sales teams - the list is endless. Regardless of the role we play, Romanella's concepts, developed under the heading of Balanced Leadership, can be applied to improve effectiveness, efficiency, and results.

Morning coffee is one of the joys of life for many of us. When you add your Cup of Joe to your visit to the Leadership Library podcast, your morning coffee will add an educational, entertaining dose of leadership octane to your day. Past show topics include:

Balanced Leadership
Broad Based Leadership
Company Values
Goal Setting
Integrity
Leaving a Legacy
Personal Values
Performance of a Successful Team
Strategic Vision
Operational Excellence
Strategic Process
Are You A Job Skill Developer
Leadership Roles and Responsibilities
SWOT Analysis
Training and Development

with many more topics available and more on the upcoming schedule.

The podcast is now available at https://tightenthelugnuts.com or visit https://www.buzzsprout.com/1484407. The podcast is also available at Apple Podcasts. More on leadership, building a legacy and many other topics are also available at Romanella's website at https://3SixtyManagementServices.com.

BOOK:

Rocky's book about leadership, Tighten The Lug Nuts: The Principles Of Balanced Leadership recently achieved number 1 bestseller status in both Business Management and Business Leadership.

In 'Tighten the Lug Nuts', Romanella uses his forty-plus years of experience at UPS, and his CEO and Director roles, to explore the ways a true leader can lead any organization and its people to new levels of success.

If you read only one business book this year, this is the book you should read.

Rocky's approach to leadership is unique and highly effective. He believes that great leaders challenge their people not to stop at the first right answer. 'Tighten The Lug Nuts' is a book about leadership that help readers move past that first right answer. It is full of detailed examples that are organized in an educational and entertaining way to form a framework of real-world concepts. The deceptively simple concepts, with powerful “How To Messages“ can be utilized by anyone who holds a leadership position - even parents, educators, and others. Whether you are a seasoned professional or a first-time manager, Tighten The Lug Nut is not only motivational, but also a call to action for those who have yet to make a mark in their field.

The book can also help position an organization for hyper growth coming out of the pandemic, Key concepts detailed in the book will prepare leaders and their teams to hit the ground running as they rapidly refocus and rebuild. Tighten The Lug Nuts is loaded from cover to cover with practical information that can help leaders become more effective, more productive, and more successful. It is not just another "book about leadership."

Tighten The Lug Nuts is available at online book retailers. More information is available at his website at https://3sixtymanagementservices.com and at https://tightenthelugnuts.com.

Rocky Romanella has built an entire library of cutting-edge resources, available at his website, to help position ourselves to come out of the pandemic stronger, leaner, faster and to get a jump-start on the Rapid Rebuild process. Those resources include:

LIVE AND VIRTUAL KEYNOTES AND TRAINING - SUPPORT FOR WEEKLY MEETINGS AND CALLS

Rocky has been doing virtual conferences and training sessions with a keen eye on POST COVID and the Rapid Rebuild of our businesses. He can build a program, live or virtual, for any organization. Topics can include any or all of the 23 Leadership Competencies, concepts from the book, Tighten The Lug Nuts: The Principles Of Balanced Leadership, or any topic that might be appropriate.

THE LIST - 23 LEADERSHIP COMPETENCIES

Every item on the list will play a vital role during the Rapid Rebuild of our economy, our businesses and our lives. Any or all of them will be appropriate for virtual meetings, talks or presentations.

PODCASTS LIBRARY

Over 108 podcasts that take a deep dive into Leadership topics. These can be searched by topic, show name or Leadership Competency.

VIDEO LIBRARY

The video library includes training videos, Balanced Leadership videos, Keynote Speaking videos, Tighten The Lug Nuts videos, interviews videos, Coach's Corner videos and much more.

More on leadership skills, virtual keynotes, training sessions, virtual meetings and conferencing calls, training workshops, strategy sessions and general information on the relaunch of the economy is available at Romanella’s website.

MEETING CALLS

As a special incentive for those who are ready for a Rapid Rebuild, Rocky will be offering meeting calls at no charge for those who purchase 20 or more copies of his 5-star rated book on leadership, 'Tighten The Lug Nuts'. Contact Rocky for details at rockyromanella@gmail.com, and or 610-322-0720 to schedule your session.

With over 4 decades of “boots on the ground” leadership experience, Rocky Romanella is one of the best keynote motivational speakers in the country and internationally. He has spoken in large and small venues all over the US including cities such as Atlanta, San Diego, Las Vegas, Phoenix, NYC, Dallas, Chicago, Miami, Houston, LA, Charlotte, and many others. Internationally, he has presented keynotes in Toronto, Mexico City, Milan, London, and Krakow. He is known for creating excitement through his energy, passion, and knowledge, while employing his talents and experience to motivate, inspire and entertain audiences, regardless of size.

Romanella has garnered praise for his ability to connect to a wide range of audiences with his storytelling ability and innate charisma. Richard Snowden, President of Raven House International said, "An engaging speaker and facilitator, Rocky leads business executives to break-through results through break-through thinking." Conrad Swanson, Sr. VP Agency Development of Arpin Van Lines Inc. stated, "Rocky inspired many to look inward and improve the way they operate their businesses and lead their team members."

A winner of the UPS Chairman’s Award for Excellence, Romanella has created a legacy of motivating teams to achieve their best. He pulls in audiences with real life stories from an illustrious career spanning nearly 40 years at one of the most recognized and admired brands in the world. Rocky brings leadership expertise in supply chain, logistics and transportation, retail, sales and operational excellence strategy, telecommunications engineering/construction management and installation. Having led many company sales efforts, rapidly building brands, restructuring events, and developing a culture needed to integrate past acquisitions, he inspires audiences to create a unified company with one vision.

Rocky Romanella is available for keynote speaking engagements and media interviews. He can be contacted using the information below or by email at rockyromanella@gmail.com. Full information on 3SIXTY Management Services, more information on keynote speaking and 'Tighten The Lug Nuts' is available at the company website at https://3sixtymanagementservices.com.

About Rocky Romanella:

Rocky is the Founder and CEO of 3SIXTY Management Services, LLC, a management consulting firm specializing in Executive Speaking, Leadership Development and Consulting Services. He also serves on the board of Goodman Networks, a leading provider of end-to- end network infrastructure, field and professional services to the wireless telecommunications and satellite television industries.

Rocky is an experienced CEO who led one of the largest rebranding initiatives in franchising history – The UPS Store, revolutionizing the $9 billion retail shipping and business services market.

While leading The UPS Store, the network increased retail unit, same-store sales by 5.8%, outpacing the National Retail Federation results of 4.6% during a recession.

Rocky steered UPS’s entry into the health care industry and created the mantra, “It’s a patient, not a package.®”

He also led the integration of more than 20 acquisitions to improve financial performance, capabilities, and global network footprint.

Through his executive roles and leadership advisory services, Rocky delivers results by developing and implementing his Balanced Leadership Model across enterprise operations. This includes a laser focus on customer needs, employee empowerment and the demands of shareholders.

Rocky has the rare ability to see a clear vision of the changing business landscape, the passion to develop strategies, tactics, and metrics to drive desired results.

Contact:

Rocky Romanella

https://3sixtymanagementservices.com

rockyromanella@gmail.com

Leia Mais…

Sunday, October 29, 2023

Top Motivational Speaker Rocky Romanella Offers 5 Non-Traditional Incentives To Reduce Turnover Rate, Keep Employees And Create A Partnership Atmosphere

A highly sought keynote speaker, trainer and Forbes Contributor, Romanella is founder and principal of 3SIXTY Management Services, LLC. He has over 40 years of leadership at Fortune 100's and most recently served as Chief Executive Officer and Director for UniTek Global Services, after retiring from a 36-year career with UPS.

All businesses hope to reduce turnover and keep key employees. Turnover is costly, resulting in higher costs, declines in productivity and reduced overall effectiveness. Turnover negatively impacts morale and the ability to create effective teams. Key employees offer skills and expertise that are not easily replaced. The need to replace top talent can result in stagnation and loss of opportunities for growth.

There are many ways to reduce turnover and keep those valued players on board and functioning at high levels of productivity. Top motivational speaker and best-selling author Rocky Romanella believes the most effective way to retain employees and reduce turnover is to make those key players partners. He recently addressed this in an article posted at his company website. It that article he stated in part:

Often partnership is thought of as an equity stake. However, a new way to think of partnership is an incentive-based tiered reward system for employees that benefits their long-term goals and needs. This involves creating incentives built around what matters to employees and determining ways to help them meet those goals in a way that is mutually beneficial to the employee and employer.

Here are five non-traditional incentives to retain high-performing employees and drive down the turnover rate.

1. Tuition Reimbursement
For individuals who are currently in school or would like to continue their education path, this is an excellent choice. For example, you can offer employees a certain amount of money per year to finish a graduate program or build a plan that will allow them to pay off their student debt in an agreed upon time period.

2. Equity Stake
Consider offering an equity stake plan that has a one-time option to convert the payout to cash in a year based on a particular need.

3. Retirement Plan
Instead of a traditional equity stake in the company, offer a higher percentage into an employee's retirement plan. For example, if the company match is 3%, the partnership plan can offer up to 10% based on target goals and levels of responsibility.

4. Additional Or Unlimited PTO
Well-being and work-life balance are often spoken of in business. PTO is mentioned as an incentive for employees but rarely practiced in action. Therefore, an actual goal-orientated structure where PTO is used as a reward can be a powerful incentive to work hard and hit goals.

5. Bonus
These are often only thought of as something pertinent to certain industries. However, a bonus structure for hitting goals is suitable for almost any organization and its employees.

Partners know that cannot do it alone and are deeply committed to supporting a climate for success for all, which starts with providing a safe work environment for their people, customers, and the public.

Finally, partners check their ego at the door each day they walk in and are humble. They look for ways to support each other by working together as a team, being flexible and adapting to changing conditions. By doing so, you strive to be respected leaders among your peers and within the industry.

The full text of the article is available at https://www.3sixtymanagementservices.com/forbes-business-council/.

Rocky offers a number of resources on his website that offer powerful ideas for leaders at any level - business managers, educators or small group leaders:

FORBES CONTRIBUTIONS:

Rocky is an official member of Forbes Business Council and a contributor on many different topics. A full list of his Forbes articles is available at https://www.3sixtymanagementservices.com/forbes-business-council/.

PODCAST:

Rocky hosts The Leadership Library Podcast, now in its 7th season. New shows are posted every Tuesday and Thursday morning.

All of us are leaders in some way - parents, educators, athletes, special interest groups large and small, sales teams - the list is endless. Regardless of the role we play, Romanella's concepts, developed under the heading of Balanced Leadership, can be applied to improve effectiveness, efficiency, and results.

Morning coffee is one of the joys of life for many of us. When you add your Cup of Joe to your visit to the Leadership Library podcast, your morning coffee will add an educational, entertaining dose of leadership octane to your day. Past show topics include:

Balanced Leadership
Broad Based Leadership
Company Values
Goal Setting
Integrity
Leaving a Legacy
Personal Values
Performance of a Successful Team
Strategic Vision
Operational Excellence
Strategic Process
Are You A Job Skill Developer
Leadership Roles and Responsibilities
SWOT Analysis
Training and Development

with many more topics available and more on the upcoming schedule.

The podcast is now available at https://tightenthelugnuts.com or visit https://www.buzzsprout.com/1484407. The podcast is also available at Apple Podcasts. More on leadership, building a legacy and many other topics are also available at Romanella's website at https://3SixtyManagementServices.com.

BOOK:

Rocky's book about leadership, Tighten The Lug Nuts: The Principles Of Balanced Leadership recently achieved number 1 bestseller status in both Business Management and Business Leadership.

In 'Tighten the Lug Nuts', Romanella uses his forty-plus years of experience at UPS, and his CEO and Director roles, to explore the ways a true leader can lead any organization and its people to new levels of success.

If you read only one business book this year, this is the book you should read.

Rocky's approach to leadership is unique and highly effective. He believes that great leaders challenge their people not to stop at the first right answer. 'Tighten The Lug Nuts' is a book about leadership that help readers move past that first right answer. It is full of detailed examples that are organized in an educational and entertaining way to form a framework of real-world concepts. The deceptively simple concepts, with powerful “How To Messages“ can be utilized by anyone who holds a leadership position - even parents, educators, and others. Whether you are a seasoned professional or a first-time manager, Tighten The Lug Nut is not only motivational, but also a call to action for those who have yet to make a mark in their field.

The book can also help position an organization for hyper growth coming out of the pandemic, Key concepts detailed in the book will prepare leaders and their teams to hit the ground running as they rapidly refocus and rebuild. Tighten The Lug Nuts is loaded from cover to cover with practical information that can help leaders become more effective, more productive, and more successful. It is not just another "book about leadership."

Tighten The Lug Nuts is available at online book retailers. More information is available at his website at https://3sixtymanagementservices.com and at https://tightenthelugnuts.com.

Rocky Romanella has built an entire library of cutting-edge resources, available at his website, to help position ourselves to come out of the pandemic stronger, leaner, faster and to get a jump-start on the Rapid Rebuild process. Those resources include:

LIVE AND VIRTUAL KEYNOTES AND TRAINING - SUPPORT FOR WEEKLY MEETINGS AND CALLS

Rocky has been doing virtual conferences and training sessions with a keen eye on POST COVID and the Rapid Rebuild of our businesses. He can build a program, live or virtual, for any organization. Topics can include any or all of the 23 Leadership Competencies, concepts from the book, Tighten The Lug Nuts: The Principles Of Balanced Leadership, or any topic that might be appropriate.

THE LIST - 23 LEADERSHIP COMPETENCIES

Every item on the list will play a vital role during the Rapid Rebuild of our economy, our businesses and our lives. Any or all of them will be appropriate for virtual meetings, talks or presentations.

PODCASTS LIBRARY

Over 108 podcasts that take a deep dive into Leadership topics. These can be searched by topic, show name or Leadership Competency.

VIDEO LIBRARY

The video library includes training videos, Balanced Leadership videos, Keynote Speaking videos, Tighten The Lug Nuts videos, interviews videos, Coach's Corner videos and much more.

More on leadership skills, virtual keynotes, training sessions, virtual meetings and conferencing calls, training workshops, strategy sessions and general information on the relaunch of the economy is available at Romanella’s website.

MEETING CALLS

As a special incentive for those who are ready for a Rapid Rebuild, Rocky will be offering meeting calls at no charge for those who purchase 20 or more copies of his 5-star rated book on leadership, 'Tighten The Lug Nuts'. Contact Rocky for details at rockyromanella@gmail.com, and or 610-322-0720 to schedule your session.

With over 4 decades of “boots on the ground” leadership experience, Rocky Romanella is one of the best keynote motivational speakers in the country and internationally. He has spoken in large and small venues all over the US including cities such as Atlanta, San Diego, Las Vegas, Phoenix, NYC, Dallas, Chicago, Miami, Houston, LA, Charlotte, and many others. Internationally, he has presented keynotes in Toronto, Mexico City, Milan, London, and Krakow. He is known for creating excitement through his energy, passion, and knowledge, while employing his talents and experience to motivate, inspire and entertain audiences, regardless of size.

Romanella has garnered praise for his ability to connect to a wide range of audiences with his storytelling ability and innate charisma. Richard Snowden, President of Raven House International said, "An engaging speaker and facilitator, Rocky leads business executives to break-through results through break-through thinking." Conrad Swanson, Sr. VP Agency Development of Arpin Van Lines Inc. stated, "Rocky inspired many to look inward and improve the way they operate their businesses and lead their team members."

A winner of the UPS Chairman’s Award for Excellence, Romanella has created a legacy of motivating teams to achieve their best. He pulls in audiences with real life stories from an illustrious career spanning nearly 40 years at one of the most recognized and admired brands in the world. Rocky brings leadership expertise in supply chain, logistics and transportation, retail, sales and operational excellence strategy, telecommunications engineering/construction management and installation. Having led many company sales efforts, rapidly building brands, restructuring events, and developing a culture needed to integrate past acquisitions, he inspires audiences to create a unified company with one vision.

Rocky Romanella is available for keynote speaking engagements and media interviews. He can be contacted using the information below or by email at rockyromanella@gmail.com. Full information on 3SIXTY Management Services, more information on keynote speaking and 'Tighten The Lug Nuts' is available at the company website at https://3sixtymanagementservices.com.

About Rocky Romanella:

Rocky is the Founder and CEO of 3SIXTY Management Services, LLC, a management consulting firm specializing in Executive Speaking, Leadership Development and Consulting Services. He also serves on the board of Goodman Networks, a leading provider of end-to- end network infrastructure, field and professional services to the wireless telecommunications and satellite television industries.

Rocky is an experienced CEO who led one of the largest rebranding initiatives in franchising history – The UPS Store, revolutionizing the $9 billion retail shipping and business services market.

While leading The UPS Store, the network increased retail unit, same-store sales by 5.8%, outpacing the National Retail Federation results of 4.6% during a recession.

Rocky steered UPS’s entry into the health care industry and created the mantra, “It’s a patient, not a package.®”

He also led the integration of more than 20 acquisitions to improve financial performance, capabilities, and global network footprint.

Through his executive roles and leadership advisory services, Rocky delivers results by developing and implementing his Balanced Leadership Model across enterprise operations. This includes a laser focus on customer needs, employee empowerment and the demands of shareholders.

Rocky has the rare ability to see a clear vision of the changing business landscape, the passion to develop strategies, tactics, and metrics to drive desired results.

Contact:

Rocky Romanella

https://3sixtymanagementservices.com

rockyromanella@gmail.com

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Wednesday, July 6, 2016

Helping Women Aged 30 to 50 Find And Capture Their Dreams - Best Selling Author And Transformational Life Coach Jacqui Greene Announces 'The Listening Project'

Greene offers a one of a kind approach to transformational life coaching that sets her decidedly apart from the rest in both approach and scope. Her process helps clients start to see results immediately

Jacqui Greene has announced the formation of 'The Listening Project'.  Greene is a transformational life coach, best selling author and keynote speaker who works with proven and tangible strategic processes to help individuals, families and businesses alike to thrive.  She understands that clients do not want to wait months or years to achieve their dreams and goals.  Results driven, Jacqui's professional and inspirational coaching approach mixed with her ability to help her clients find the answers they already have inside gives her the edge when it comes to creating lasting change that begins today, not at some date in the future. Her passion and her mission is to help her clients find the greatness that is inside and to capitalize on that greatness beginning immediately.

"The feeling of disconnect, uncertainty and sadness that comes from an inner knowing that the path you are on is not the right one can be beyond overwhelming," Jacqui stated. "When you learn to recognise the old recurring, destructive patterns from your past and call them out for what they are, you free yourself to focus on where you want to be, what you want to be feeling, thinking and doing, in a moment to moment basis. There is a peacefulness that is borne from knowing you are finally stepping forwards on your destined journey."

The cornerstone of her approach is built on 4 key concepts - Conceive, believe, take action and achieve. In her practice, Jacqui focuses her efforts on 5 key strengths she brings to the table for her clients:

Strategic; Jacqui is quick to spot relevant patterns and issues, then designing innovative plans for improvement and success.

Empathic; With a unique ability to align herself with others’ lives and situations, Jacqui builds connection and trust with her clients from the outset.

Activator; Jacqui is a specialist in breaking down thoughts and turning them into actionable resources, focusing on immediate results.

Maximizer; Seeking out the strengths of her clients’ is principle to Jacqui’s approach, stimulating confidence, excellence and a sense of pride from the outset.

Positivity; Jacqui brings with her a contagious enthusiasm that helps inspire others with what they are doing and where they are going.

Greene will be holding Listening Workshops at The Hudson Theatre in Hollywood, CA, USA on Thursday August 11 2016 and The Point in Eastleigh, Hampshire, UK in October.  She is also co-hosting a 4 day Listening Retreat in Walnut, California, August 25th to August 28th, 2016.  Arrangements for the workshops, retreat as well as her private one-on-one consultations can be made at her website where you can also get hold of her no-charge downloadable guide to "The Six Human Needs" when signing up for her mailing list.

"We live in a world so bound by expectation, from our cultures, our families and of ourselves that it is all too easy to settle into a life that is far from fulfilling our needs. We can suddenly find ourselves lost, wondering what happened and left desperately trying to figure out “is this it?”  What I strive to achieve with every one of my clients is a trusting unity that allows for openness in communication, enabling me to guide each person to the answers they already hold inside.  Through proven and strategic techniques, helping each client to step clear of the fog and see more clearly the true path that lies ahead of them.”

Jacqui Greene is available for media interviews and can be reached using the information below or by emailing jacqui@jacquigreene.com.  Information regarding workshops and retreats is also available at the website www.jacquigreene.com.

About Jacqui Greene:

Jacqui is a bestselling author, transformational life coach and dynamic speaker who offers a one of a kind approach to transformational life coaching. She works with individuals, families, businesses and corporate executives who wish to begin to live their dreams, starting today. Her core clients are women age between 30 and 50.

Contact:

Jacqui Greene
jacqui@jacquigreene.com
http://www.jacquigreene.com

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